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How to consult and make payments with accumulated balance

Due to the postponement or cancellation of concerts for the 2020-21 season, the amounts accumulated in the customer account may be reinvested in tickets and season tickets for the new 2021-22 season.

For inquiries and/or use of the balance in the booking process, you can contact the Box Office or the Subscriber Service.

Access your personal space here https://palaumusica.shop.secutix.com/account/login identifying yourself with your email and password (if you can't remember it you can request a new one by clicking on "Forgot your password?" password? ")


Once inside, the latest information such as reservations will appear. At the top right, the favorable amount you have accumulated will appear.
You can also manage all your personal data in the menu on the right of the screen:

When you make a purchase, on the payment screen, you will see that there is a DISCOUNTS section and you must click on the "Use my balance" box and the amount will be automatically deducted: